Privacy Policy

1. Introduction

Reboot En Route Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Book a service or make a device request
• Contact us via email or contact forms
• Subscribe to newsletters or marketing communications

This information may include: name, email address, phone number, company name, billing address, and device information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information (operating system, screen resolution)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process bookings and manage device requests
• Send service-related communications and updates
• Respond to customer inquiries and support requests
• Improve our website and services
• Send marketing communications (with your consent)
• Detect, prevent, and address technical issues or fraud

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can manage your cookie preferences through our cookie consent banner.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. We have enabled IP anonymization to further protect your privacy.

You can opt-out of Google Analytics by declining cookies in our cookie consent banner.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (e.g., payment processors, email services)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right to access - Request copies of your personal data
• Right to rectification - Request correction of inaccurate data
• Right to erasure - Request deletion of your personal data
• Right to restrict processing - Request limitation on data processing
• Right to data portability - Request transfer of your data
• Right to object - Object to processing of your personal data

To exercise these rights, please contact us at info@rebootenroute.co.uk

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: