About Us
At Reboot En Route, we believe IT support should feel less like a headache—and more like having a trusted friend on call.
Who We Are
We're a people-first IT management and services company with a difference. Alongside expert, dependable support, we bring a mobile refurbishment workstation straight to your site—offering everything from deep cleaning and upgrades to full diagnostics and device refreshes.
And the best part? We do it quietly, efficiently, and out of your way, so your day-to-day operations aren't disrupted.
Everything is scheduled through our client portal, putting you completely in control of when and how we show up. It's IT support that works around you—not the other way around.
Our Story
Our story starts with Nathan Egan—a tech tinkerer turned founder, and the heart of Reboot En Route. With over a decade of hands-on experience in computer hardware refurbishment, Nathan has spent years bringing tech back from the brink.
But what truly sparked this business was something he kept seeing again and again: People giving up on perfectly good devices—not because they were broken, but because the calendar said it was time.
For many businesses, especially those without in-house tech expertise, it's easy to follow the advice of IT providers: "Time to replace." "Upgrade needed." But in reality? That same device might just need a bit of care—a good refurb—and it could be working like new.
Nathan saw that gap and built Reboot En Route to fill it. We're here to offer not just smart tech solutions, but also honest guidance and hands-on refurbishment, helping you get the most out of what you already have.
That means less waste, more value, and support that actually supports you.
Today, we proudly work with businesses across every sector—showing up on-site, solving problems, and helping tech live longer lives with less stress and more transparency.
Let's reboot, together.
Our Mission
To help businesses get the most out of their existing technology through honest guidance, expert refurbishment, and support that works around you—creating less waste, more value, and genuine peace of mind.
Why Choose Reboot En Route
Mobile Workstation
Full refurbishment capabilities brought directly to your site
Minimal Disruption
We work quietly and efficiently, out of your way
Honest Guidance
Helping you get the most from what you already have
You're in Control
Schedule everything through our client portal on your terms
Meet Our Team
Nathan Egan
Managing Director
A tech tinkerer turned founder with over a decade of hands-on experience in computer hardware refurbishment. Nathan built Reboot En Route to help businesses get the most out of what they already have.
Jess Atkinson
Office Manager
Jess keeps everything running smoothly behind the scenes, ensuring our operations are efficient and our clients receive the best possible service experience.
Tabitha Grooby
Compliance Officer
Tabitha ensures we meet all regulatory requirements and maintain the highest standards in our service delivery and business practices.
Tommy Lee Jones
IT Technician / Support
Tommy brings technical expertise and problem-solving skills to every job, helping businesses keep their technology running at its best.
Tarl Caple
IT Technician / Support
Tarl specialises in on-site technical support and device refurbishment, ensuring every system we work on performs like new.
Ready to experience the Reboot En Route difference?
Get in touch to discuss how we can help your business get more from its technology, or book a service through our client portal.